Privacy Policy

What is Personal Information?

Personal information” is information that identifies a specific individual or information which would enable an individual's identity to be deduced. Personal information under the Act includes any factual or subjective information, recorded or not, about an identifiable individual. This includes information in any form, such as:

• age, name, ID numbers, income, ethnic origin, or blood type;
• opinions, evaluations, comments, social status, or disciplinary actions;
• employee files, credit records, loan records, medical records, existence of a dispute between a consumer and a merchant, intentions (for example, to acquire goods or services, or change jobs)

Collecting Your Personal Information

We collect information only by lawful and fair means. When we make directed individual requests for your relevant sensitive personal information from a particular organization or business, such as medical professionals or financial institutions, we will obtain your written consent. Wherever possible we collect your personal information directly from you. We may ask you for your consent, at the start of a retainer and during the course of our representation. Your consent may be in writing, verbal or implied as necessary to further your legal needs. Our privacy statement is your notice of the purposes for which we collect, use or disclose your personal information or business contact information.

Use of Personal Information

We only collect and use personal information from individuals or organizations for the purpose of providing our legal services, to render accounts, and to carry out conflict searches.We will usually retain personal information about you even after the completion of our retainer in the event that we act for you again in the future and to ensure that we adequately maintain our conflicts data base. If you do not wish to receive any information or mailings from us which are not specifically related to our retainer, upon such written request we will remove you from our mailing list. We do not sell, exchange or otherwise disclose personal information to third parties to enable them to market their products and services without first obtaining express consent from you. However, in certain circumstances, we may be required to disclose your personal information.

We may disclose your personal information without your express consent in the following circumstances:

• If we are required or authorized by law or by an order/a subpoena of Court;
• If the legal services you have retained us to provide require us to provide your information to a third party (such as a lender in a real estate mortgage transaction);
• If we retain agents, such as law firms in other jurisdictions, in connection with the legal services we are providing to you.
• When it is necessary to establish or collect our fees.
• If the information is already publicly known.

Protecting your Personal Information

We take all reasonable precautions to ensure that your personal information is kept safe from loss or theft, unauthorized access, copying, modification or disclosure. Among other measures, the steps taken are:

• premises security;
• restricting access to personal information;
• technological safeguards such as firewalls to prevent unauthorized access to our computer data base;
• restricting entry to our computer data base through restricted use to passwords;
• integrated password and security policies;
• requiring all Trisam members, personnel and third parties with access to personal information collected by Trisam to comply with the terms of this Privacy Policy

Although we take all reasonable precautions necessary to protect the privacy of your personal information, personal information which is communicated or transferred physically by mail, courier or other forms of delivery or via electronic communication such as facsimile, email or telephone may be subject to interception, reproduction or unauthorized use. We do not encrypt any form of electronic communication including, but not limited to, e-mail. Although, as noted above, we take all reasonable steps necessary to ensure the privacy of your personal information in accordance with this Privacy Policy, we are unable to prevent, and assume no liability for, any damages suffered by you in the event your personal information is intercepted, copied, or otherwise made public while being transferred or exchanged in any form of physical delivery or electronic communication.